
By utilizing a highly trained staff of deicing operators that apply our specialized and industry-accepted de/anti-icing technology with the best equipment suited to a particular operation, our business model boldly changes the typical fee structure from a "per gallon" basis, to a fee basis that works to reduce fluid consumption and costs.
Our deicing operators become "specialists" as they complete our extensive deicing training program. We first cover the basics of our deicing methodology and each of our customers' specific deicing programs in a classroom setting. This is followed by individual tests to ensure each operator has a thorough understanding of the material. Next, each operator spends sufficient time in our deicing simulator and/ or learning the special operating techniques of our equipment. The deicing simulator allows us to train our operators which then allow the trainee to gain a certain level of proficiency before they are allowed to actually operate the equipment. Once certified on the equipment, our operators are taught proper driving techniques, airport driving patterns and pad (or gate) deicing techniques; including the use of safe zones for the equipment.
Each step of the deicing operation is carefully noted and entered "real time" into our proprietary web based deicing software that feature "live" pad management for increased flow of aircraft movement, from the gate, through our deicing operation and on to departure.
With our software and operational methods, we can give our clients the necessary data to decide to hold planes at the gate longer, pushing back from the gate only when they can hit the deicing pad and take-off with minimal delays. Contrary to our model, most operations today have the aircraft pushing back from the gate and queuing for both deicing and take-off for long periods of time. Estimates vary, but an average airplane costs $85 per minute to sit idling. In addition, new regulations limit the amount of time an airplane can sit on the tarmac with passengers before a fine is levied.
Our departure allocation concept of operation ensures that our clients have all of the information needed to determine the best strategy to utilize the limited departure slots available during a weather event. Focusing on our clients needs and how they can operate as efficiently as possible ensure we create the type of long-term symbiotic relationships that we seek to build.
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